Troubleshoot

• I’m having trouble with my account or payment — what can I do?

  I have submitted my order and made payment, why didn’t I receive a confirmation email? Kindly proceed to your account dashboard to check if your order is listed. If your order is not listed, kindly email us at support@paulaschoice.sg we will get back to you within 1-2 working days. I am unable ...

• What can I do if the website isn’t working properly?

  What should I do if the website isn’t working correctly? If you’re having general problems with our website, here are some tips which may help: Try using a different device or browser. For example, if you are using Google Chrome, try Mozilla Firefox instead; or if you are using your iPad, try u...