Welcome to Paula Choice's Singapore Help Center!

• Can I cancel my order?
• Do you offer Value Added Tax (VAT) refunds?
• How do I place a bulk order?
• How Do I Return A Product?
• What Is the Price Difference Between Shopping Online and In your Retail Partner Stores?
• What payment methods do you accept?
• When will your products come back in stock?

See all articles in Orders & Returns →

• How do I assemble and store Boosters with dropper?
• Why is my pump not dispensing product, and how can I fix it?

• Does Paula’s Choice offer samples or sachets?
• Does Paula’s Choice Test on Animals or Use Animal-Derived Ingredients?
• How long does my product last after opening, and what’s the best way to store it?
• My C15 Super Booster is a different color than I’m used to. Is it okay to use?
• What do I do if I encounter allergic reactions?
• What is the expiry date for my product?
• Why are the percentages of active ingredients provided on some product pages but not on others?

• How do I claim the exclusive Atome voucher for my order?
• How do I claim the exclusive Grab voucher for my order?
• How do I claim the exclusive Shopback Paylater voucher for my order?
• Where can I check the latest promotions and deals?
• Why Are Paula’s Choice Singapore’s Promotions Different From Paula’s Choice USA and Paula’s Choice Australia?

• Do you have a physical store?

• How does the Paula’s Choice Rewards Program work?
• How do I write a review?

• What is the delivery fee?

• I’m having trouble with my account or payment — what can I do?
• What can I do if the website isn’t working properly?