Product Packaging

• Damaged, Defective, or Leaking Product Guidance

  Received a Damaged or Defective Item? We are so sorry if your order arrived in less-than-perfect condition! We want to fix this for you right away. How to Get a Replacement: To help us process your replacement as quickly as possible, please fill out our Returns Form or email us at support@paul...

• Product Packaging, Dispenser Troubleshooting, Shelf Life & Storage

  Airless Pump Priming & Mechanism Some of our products use airless pump technology, which utilizes a vacuum system rather than a traditional plastic dip tube (straw) to keep the product fresh and free from contaminants. Troubleshooting: If your pump isn't dispensing, store the bottle upside ...